Industry Updates, News
Welsend Group: Trendy Toy Industry Customer Service
With the rise of global trendy toy culture, the fan base has skyrocketed! Passion for IPs, dedication to collecting, and yearning for emotional resonance have driven explosive market growth~
Yet behind the boom, brands face prominent pain points: complex IP systems hard to master, fans craving emotional connection over cold responses, inability to cope with surging traffic from new product launches, and data silos across multiple channels.