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Expanding Horizons: Welsend Global Services Now Open in the Philippines!

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Manila Standard Feature: China’s Welsend BPO Expands Its Horizons to the Philippines and Beyond.

Welsend Expands Its Footprint with the New Office in the Philippines

Welsend Global Services, a leading provider of cutting-edge technology solutions, is embarking on an exciting new chapter in its growth story by establishing a new office in the Philippines.

Industry Updates, News

Welsend Recognized at the 9th China Customer Service Festival

Welsend was honored at the 9th China Customer Service Festival with the “Best Employer” award, while Ms. Sun Wenling, our General Manager, was recognized as an “Inspirational Leader.” These achievements reflect our commitment to innovation, employee excellence, and delivering world-class service as we expand globally.

Industry Updates

Welsend Recognized as an Aspirant in Everest Group’s CXM Services PEAK Matrix® Assessment – Americas (2024)

Amidst moderate growth in the region’s Customer Experience Management (CXM) market, providers are investing in digital transformation, leveraging automation, analytics, AI-driven chatbots, and omnichannel solutions.