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Expanding Horizons: Welsend Global Services Now Open in the Philippines!

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Welsend Expands Its Footprint with the New Office in the Philippines

Welsend Global Services, a leading provider of cutting-edge technology solutions, is embarking on an exciting new chapter in its growth story by establishing a new office in the Philippines.

Industry Updates, The Welsend Stories

Welsend Triumphs at the 14th China International Service Outsourcing Expo in Wuhan

Welsend participated in the 14th China International Service Outsourcing Expo on July 23 in Wuhan and proudly welcomed visitors to Booth A211-A6. We were honored with three prestigious awards, recognizing our excellence in customer contact services, innovation, and industry leadership. These achievements reaffirm our commitment to driving digital transformation and collaboration in the outsourcing sector.

Insights, The Welsend Stories

Upskilling the BPO Workforce: Addressing the Skills Gap in the Philippines

The call for upskilling has emerged as a strategic response to the ever-evolving demands of the sector. BPO companies that have embraced this trend recognize […]

Industry Updates

Welsend Recognized as a Major Contender and Star Performer in Everest Group’s CXM Services PEAK Matrix® Assessment – APAC (2024)

APAC CXM market saw moderate growth, driven by omnichannel adoption, generative AI, and cloud solutions. Key sectors like travel, healthcare, and e-commerce fueled demand for advanced digital CX. Providers are innovating through AI-driven solutions and strategic partnerships