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  • Welsend Global

    As we navigate the global landscape, our commitment to excellence remains unwavering. With each step, we are not only expanding our reach but also broadening our horizons, opening doors to new markets, and creating pathways for our clients to thrive.

  • Philippines

    The Philippines stands out as a top BPO location thanks to its abundant, English-speaking talent pool, cost-efficiency, and strategic time zone advantage. Its well-established BPO industry, government support, and cultural alignment with Western markets make it a reliable and attractive choice for outsourcing operations.

  • China

    As we navigate the global landscape, our commitment to excellence remains unwavering. With each step, we are not only expanding our reach but also broadening our horizons, opening doors to new markets, and creating pathways for our clients to thrive.

  • China

    Where BPO Excellence Meets Innovation.

Welsend History

Welsend runs delivery centers in 23 cities in China and the Philippines with a workforce of 14,000+ people supporting the country’s industry leaders in manufacturing, technology, eCommerce, travel and transportation, and financial services etc. with customer engagement solutions across support media: phone inbound and outbound, chat, email, and social media.

Welsend’s Goal

With recent critical wins of business from global household names, Welsend is making the value of combining state-of-the-art technology, world-class operations, and in-depth local knowledge into cost-effective and reliable solutions recognized by MNCs operating in China.

Welsend Expansion: From China to the World

Welsend is expanding its BPO services worldwide while staying true to its Chinese roots. By establishing a global presence, the company seeks to blend its cultural heritage with international diversity, preserving Chinese values like integrity and innovation at the core of its operations. This approach enables Welsend to both grow globally and maintain its distinct Chinese identity, offering a competitive edge in the international BPO market.

Facts about BPO in China

Key Cities: Major cities like Beijing, Shanghai, Guangzhou, and Shenzhen are prominent BPO hubs. These cities have well-developed infrastructure, strong IT capabilities, and a thriving business ecosystem, making them ideal locations for BPO operations.

Industry Diversification: China’s BPO industry is not limited to a single sector. It serves a wide range of industries, including customer support, finance and accounting, IT services, and more. This diversification allows businesses to find BPO solutions tailored to their specific needs.

Data Security and Compliance: While China’s BPO sector offers several advantages, businesses must also consider data security and regulatory compliance. The country has strict data protection laws, so it’s crucial for companies outsourcing their processes to work with BPO providers that meet these requirements and maintain robust data security protocols.

These facts highlight the growth, capabilities, and considerations associated with the BPO industry in China. It remains a competitive and attractive destination for businesses seeking cost-effective and high-quality outsourcing solutions.

Welsend in China
Beijing, Beijing
Shanghai, Shanghai
Weifang, Shandong
Qingdao, Shandong
Jining, Shandong
Dongying, Shandong
Binzhou, Shandong
Weihai, Shandong
Zaozhuang, Shandong
Linyi, Shandong
Rizhao, Shandong
Chengdu, Sichuan
Mianyang, Sichuan
Nanning, Guangxi
Chuzhou, Anhui
Chongqing, Chongqing
Baoding, Hebei
Tangshan, Hebei
Handan, Hebei
Hohhot, Inner Mongolia
Chifeng, Inner Mongolia
Wuhai, Inner Mongolia
Baotou, Inner Mongolia
Our Global Footprint –
Where we are now?
Virtual Office Tour –
Welsend in China
Welsend Sites

Your Gateway to Exploration! Discover more about our global presence and explore our other sites here. We’re committed to delivering exceptional BPO services across the globe. Dive into our network and see how we connect businesses to success, no matter where you are.

Diversity & Inclusion

We believe that a diverse and inclusive workforce fosters creativity and innovation. By joining our team, you become part of a company that not only values differences but harnesses them to drive success in an ever-evolving BPO landscape.

Join the team
Explore Together

At Welsend Global Services, we value open communication and collaboration. Whether you have questions, ideas, or business needs, we’re here to listen and provide solutions. Reach out to us, and let’s start a dialogue that leads to success. We can explore the possibilities of working together in a way that suits your business.

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